Johnny the bagger

January 8th, 2008

 

In order to stay on top of new trends in dentistry and the cutting-edge of guest care, the All Smiles team closes down the office twice a month for team training. This past meeting was our annual team training, which is a full day. It is always great to take some time to reconnect as a team and refocus on what is important to us: how to give our guests the best care possible. This past week we talked about a true story of an extraordinary individual, Johnny the bagger, as a wonderful example of guest care to learn from as a team. Johnny is an individual with down’s syndrome that changed an entire grocery store with his example of thoughtful guest care by writing an inspiring “thought of the day” and placing it in each grocery bag he filled throughout the day. Word of this “thought of the day” got out, and quickly Johnny’s grocery line was three times larger than the others because everyone wanted Johnny’s thought for that day. This simple gesture inspired other team members and revitalized the entire grocery store Johnny worked for. Check out the pictures and video about Johnny here…

johnnythebagger

 

This kind of special care is a great example of what we try to do each time a guest comes into our office. We want to find ways to make that visit special, just like Johnny did for those coming through his grocery line. So, we leave you with a thought for the day:

The world always looks brighter from behind a smile. ~Author Unknown

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Lets have a ball!

January 8th, 2008

balls_all

While our team is serious about offering the very best dentistry has to offer for each of our guests, we also like to have fun in the process of doing that. One way we do that is with a little healthy inter-office competition. This past month the challenge was to create the best Christmas ball and show off the individual craftiness and creativity of each team member. The results were impressive.

The balls were themed by each individual team member, and most related to a special Christmas memory they had. The themes included the family tradition of cutting down a Christmas tree, to baking Christmas cookies, and favorite Christmas movies. Once the balls were created, they were hung in the lobby and we let our guests act as judges and decide on the winners with their votes. It was a close race, but here are some of the stand-out entries and winners.

cathy_ball

robyn_ball

Who’s Smile is it Anyway?

August 31st, 2007

The results of Aesthetic Dentistry are dramitic when done well.  Over the past month in the office we have had out a game entitled “Who’s Smile is it Anyway?”  The game works by trying to match some of our patient’s before photos with their dramatic after photos.  This is not as easy as it sounds!  The teeth look so completely different that it is hard to even know how it is possible that they could have transformed into the brilliant smile you see in the after shots!

Well, we recently had our first monthly winner of the game.  Jason successfully matched 5 before and after photos and was  choosen to recieve a $125 gift certificate to Dicks Sporting Goods.  Congratulations on your winning the contest Jason!

Every smile has a story (photo session)

June 15th, 2007

One of the best parts of working at All Smiles Dental Care is to get to know the people that come in, and to see their lives changed by the work that we do. It really gives meaning to everything that happens in the office. It is easy to say that, but to see it before your eyes is another thing all together.

That is why we periodically take a day to talk to some of our recent guests, get their experiences at our practice, and to capture some images that help us tell their stories. The images on our website and the testimonials you read come from these special days.

A few weeks back, we had one of these sessions. Throughout the day a lot of beautiful smiles came through our door! Looking at the images from this photo session reminds me of something. Behind each one of these smiles is a story. Every one of the individuals came to All Smiles Dental Care for a different reason, but they all had a story to tell after the process to a beautiful new smile was over.

So, let me ask you: what story is your story? Is it still waiting to be told?

Pictures of Hope

April 20th, 2007

As mentioned a couple weeks back, All Smiles Dental Care was coordinating a charity called Baskets of Hope.  The response from our staff and patients was amazing.  We were able to create a basket for every woman at the recovery center New Life for Girls.  The most amazing part was bringing the baskets to the women and seeing their reaction to the help they recieved.  Thanks to everyone that made this such a success, especially those who contributed to the baskets.  Below are some of the photos from the event:

Team with baskets

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Baskets of Hope

April 10th, 2007

A few months back, during a meeting with the All Smiles team, we were talking about what charity to help this spring.  That is when this idea developed.  We thought: “wouldn’t it be great if we could see new life happen in people this spring?”  It is so great to see new life happen to trees, flowers, and grass all around us during this season, but are there not lives that need new life also?

 

Because of this conversation, our team decided to support the charity New Life for Girls.  The organization is located just a couple minutes away from All Smiles Dental Care.  New Life for Girls takes girls that want to get away from negative environments (drug abuse, physical abuse, etc.) and helps them start new lives.  They do this through a one year program which gives the women positive a positive environment to live in.

 

We will be supporting New Life for Girls through creation of baskets around Easter time.  Patients and staff are welcome to buy essential items these women need and we will be creating a basket for each woman using these items.  We are calling the charity Baskets of Hope.

About Dr. Imm

January 29th, 2007

Dr. Gary Imm

As a cosmetic dentist in Westminster, serving Baltimore and surrounding communities, Dr. Gary R. Imm offers an extensive range of advanced dental services, including cosmetic dentistry, smile makeovers, teeth whitening, porcelain veneers, dental implants, TMJ treatment and sedation dentistry. A truly dedicated cosmetic dentist, Dr. Gary Imm focuses on providing progressive, extraordinary care for his guests, a commitment he upholds by regularly participating in continuing education courses and updating his training in the latest dental techniques. The All Smiles Dental Care team trains at least 300 hours each year at such prestigious post-graduate teaching centers as the Las Vegas Institute of Advanced Dentistry to stay up-to-date on the latest services and technology.

Dr. Gary Imm graduated from the University of Maryland at Baltimore Dental School, earning his doctorate of dental surgery in 1982. He returned to UMAB as an Assistant Clinical Professor, a position he held until 1999. Dr. Gary Imm is not only highly respected as an educator, he is also renowned among his colleagues in the cosmetic and sedation dentistry field. He has been published in many esteemed dental and medical publications over the years and has earned several awards and commendations for his work as a cosmetic dentist serving the Baltimore area from his Westminster practice.

The All Smiles Dental Care team has earned several awards, including the Best Dental Office in Carroll County and the Best Customer Service Award in Carroll County. Additionally, in 2002, All Smiles Dental Care was selected from among the top 150 offices in the United States by the Master Plan Alliance as the winner of the Implementation of the Best Guest Care Award. Cosmetic dentist Gary Imm, DDS, and his exceptional staff strive to provide their guests with a truly rewarding dental experience.

Dr. Imm also loves to share his talents with those in need. Over the years, he has completed a mission trip to Costa Rica, as well as serving regularly at the Hoffman Memorial Clinic in Smith Island, Maryland. He is also an annual volunteer for the Smiles for Life Foundation; the All Smiles Dental Care team consistently places in the top 50 offices in the nation for donations to fund this children’s charity.

In addition to being a talented cosmetic dentist, Dr. Imm is an active member of his church and enjoys outdoor activities such as hiking and gardening. He and his wife of 23 years, along with their two daughters, live in the Westminster, Maryland area.

Affiliations and Training

Cosmetic dentist Gary Imm, DDS has more than 20 years’ experience creating beautiful smiles. His advanced training and numerous professional affiliations reflect his immense dedication and skill.

  • American Dental Society of Anesthesiology
  • Dental Organization for Conscious Sedation
  • American Academy of Cosmetic Dentistry
  • International Academy of Comprehensive Aesthetics
  • American Dental Association
  • Maryland State Dental Association
  • Crown Council
  • Carroll County Dental Society
  • Las Vegas Institute for Advanced Dental Studies- A Preferred Dentist
  • University of Alabama at Birmingham Residency
  • Baltimore Veterans Administration Hospital Residency
  • Former Clinical Assistant Professor, University of Maryland at Baltimore Dental School
  • Sunrise Dental Solutions - Professional Coach
  • Advanced Hygiene Concepts affiliated office
  • Advanced Cardiac Life Support Certification